Shipping Policy
When can I expect my order?
Our average delivery time is 5 to 10 working days.
The estimated delivery time has passed.
In 99% of cases, orders are shipped within 24/36 hours. Unfortunately, the shipping can sometimes be delayed if we are out of stock. When we are out of stock, the shipping time can be delayed by 2 to 3 days. If your package is lost by the delivery person, we will of course ensure that a new package is sent to you.
How much are the shipping costs?
With us, free shipping is available on orders above ₹1500. Normal shipping price is ₹100 with Track & Trace. We work together with Ship Rocket.
How can I track my order? Where can I find my Track & Trace code?
You can find your track & trace code in the order confirmation that you received by e-mail. Track your order by entering your email address and your order number.
The Track and Trace code does not provide any information, how is this possible?
The tracking information is available from the moment your package arrives at the mail order company. Please note that delays can occur and that sometimes there are error messages in the Track & Trace code caused by Ship Rocket, which makes it seem like your order has not yet been shipped, while it is already on its way to you.
If you have any questions, please contact our customer service team by email: yfe.director@gmail.com